[ubuntu] Trying to upgrade from 14.0 to 16

Dear all

Got the error message when run

root# do-release-upgrade
Traceback (most recent call last):
File "/usr/bin/do-release-upgrade", line 113, in <module>
print(_("Checking for a new Ubuntu release"))
UnicodeEncodeError: 'ascii' codec can't encode characters in position 0-6: ordinal not in range(128)

Would you please tell me how to solve this?
Thanks

Daniel

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[ubuntu] Trying to upgrade from 14.0 to 16